Privacy and Cookie Policy

1. Introduction

ao Jewellery ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.

2. Information We Collect

We may collect the following personal information:

- Contact information such as your name, address, phone number, and email address

- Payment information (e.g., credit card numbers)

- Purchase history and feedback

- Other information related to our services

3. Use of Personal Information

We use your personal information for the following purposes:

- Selling and delivering products

- Providing customer service and support

- Conducting marketing activities and promotions

- Improving and personalizing our website

- Complying with legal obligations

4. Disclosure of Personal Information

We do not disclose your personal information to third parties except in the following cases:

- With your consent

- When required by law

- When necessary for the provision of services (e.g., to shipping companies)

5. Protection of Personal Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Use of Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your browser that record information about your website usage. We use the following types of cookies:

- Essential Cookies: Necessary for the basic functionality of the website.

- Performance Cookies: Used to improve the performance of the website by collecting information about how visitors use it.

- Functional Cookies: Used to remember user preferences and provide enhanced features.

- Targeting Cookies: Used to deliver relevant advertisements based on your interests.

You can manage cookies through your browser settings, but disabling cookies may affect the functionality of our website.

7. Third-Party Cookies

Our website may use third-party services that collect information using cookies. These third-party cookies are governed by their respective privacy policies.

8. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. After this period, we will delete or anonymize your information.

9. Your Rights

You have the following rights regarding your personal information:

- Request access to your personal information

- Request correction of inaccurate personal information

- Request deletion of your personal information

- Object to the processing of your personal information

- Request restriction of processing your personal information

- Request the transfer of your personal information

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

11. Contact Us

If you have any questions about this Privacy and Cookie Policy or your personal information, please contact us:

hello@aojewellery.com